SMS Call-back (reply path)

The ubiquity of mobile phones affords companies the opportunity to use SMS reply path to build customer intimacy. Communicate with your customers via SMS allowing them to respond and be directed back to a server, matched to a unique ID, placed within a predictive dialer queue and thus have a call centre operator call them within minutes. SMS reply path can also be utilized for administrative, operational or marketing purposes.

SMS (WAP)

Allow your customers the opportunity to receive the latest brochures of your products on their mobile. The rich customer experience allows them to view your offering, drill down to their desired product and respond via a simple reply or be automatically connected to your call centre or local store.